Terms of Service

Last updated 6 September 2026

This is the agreement between you and Enes Demirağ (sole proprietor), Beykoz Tax Office, VKN 2790355185 — referred to here as "CallsReady", "we" or "us". By creating an account you accept it. If you do not accept it, do not use the service.

1. What the service is

CallsReady lets you configure an AI voice agent, attach it to a phone number you already own or to a web link, and review the calls it handled. It is provided as a hosted service, not as software you install. It is currently in beta.

2. Your account

• One account has one owner. You are responsible for everything done under it.
• You must be at least 18 and able to enter a contract.
• Keep your sign-in credentials to yourself. Tell us at once if the account is compromised.
• The information you give us for billing must be accurate.

3. What you may not do

• Use CallsReady for outbound cold calling, robocalls, spam or any campaign the recipient did not ask for.
• Impersonate a person or an organisation, or let the agent claim to be human when asked directly.
• Break the law of the country you or your callers are in, including telecoms and data protection law.
• Collect card numbers, passwords or other sensitive data through an agent unless you are lawfully permitted to.
• Resell, reverse engineer or attempt to extract the underlying models and infrastructure.
• Attack, overload or probe the service, or work around metering, limits or billing.

We can suspend or close an account that does any of this, without notice if the harm is ongoing.

4. Your content

Your agent configuration, knowledge, transcripts and recordings stay yours. You grant us only the licence needed to run the service: to store that content, send the necessary parts to the AI and telephony providers listed in the Privacy Policy, and show it back to you. We do not use it to train models and we do not sell it.

You are responsible for having the right to use that content and for what your agent says to callers.

5. AI output

A voice agent generates its replies from a language model. It can be wrong, misunderstand a caller, or say something you did not intend. It is a tool, not a professional adviser, and must not be the sole basis for medical, legal, financial or safety decisions. Review your agent before you put it on a live line, and keep a human transfer path for calls that need one.

6. Money

CallsReady runs on a prepaid balance. You top it up by card; each completed call is charged from it after it ends. There is no subscription, no seat fee and no minimum. If your balance runs out, calls stop being answered. Full terms are in the Distance Sales Agreement and the Delivery and Refund page.

Prices are shown in the dashboard and can change. A change never applies to a call already made.

7. Availability

We aim to keep the service up but do not promise a specific uptime during beta. Maintenance, provider outages and telephony carrier failures happen. We are not your telephone carrier and cannot guarantee that a call reaches us.

8. Liability

The service is provided "as is". To the extent the law allows, we are not liable for lost profit, lost business, lost calls or indirect damage. Where liability cannot be excluded, it is capped at the total amount you paid us in the three months before the event. Nothing here limits liability for fraud or anything else that cannot lawfully be limited.

9. Ending it

You can delete your account from the dashboard at any time. We can close an account for a breach of these terms, or wind down the service with 30 days' notice by email. When an account closes, its agents stop answering and its data is handled as described in the Privacy Policy.

10. Changes

We may update these terms. Material changes are announced on this page and by email to account holders. Continuing to use the service after that means you accept them.

11. Law and disputes

Turkish law applies. The courts and enforcement offices of İstanbul have jurisdiction. If you are a consumer, you keep any rights your own local law gives you, including the right to apply to a consumer arbitration committee.

Questions about these terms: info@callsready.com.